Russell Europe Full-Zip Outdoor Fleece

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email notification when your order has shipped.

Please note delays may occur due to a high volume of orders and delays with stock replenishing. Postal delays are out of our control.

DISCLAIMER

Domestic Shipping Rates and Estimates

We offer £7.95 flat rate shipping to the United Kingdom. Free shipping for all orders over £100.

International Shipping

We do not currently offer international shipping and are only able to deliver to the following countries: England, Wales, Scotland & Northern Ireland. 

Returns and Cancellations

What happens if I want to cancel an order?

We try to ensure the shortest possible delivery time.

In order to be able to offer you a fast delivery service, many orders will be processed within hours. This means that unfortunately it is not always possible to cancel your order.

Expenses are incurred once an order is placed with us including artwork production, ordering of materials, and placement of orders with vendors which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, Fourkay Clothing reserves the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.

Returns

Our goal is one-hundred percent customer satisfaction, so if you are unhappy with your order please contact us. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty. Please return any faulty goods to us within 30 days of receipt for investigation. Please be aware The Distance Selling Regulations Act of 2000 does not apply to "personalised goods or goods made to a consumer's specification".

Before placing your order, please be careful to check product size information. You will find this information at the footer of the website. Please select the correct brand for accurate information.

This will give you the information you need to make a decision on the sizes you wish to order. Once a garment is personalised, we can only accept returns based on sizing issues if the product does not measure what is outlined on the items size information. If you receive garments that do not measure what is described, please contact us and our customer service team will be happy to help.

All personalised items from Fourkay Clothing are made to order.

Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item. Please contact us on sales@fourkayclothing.co.uk and we will provide you with the returns process.